Help › Plans and payment

How do I subscribe for a Clerk payment plan?

We know the specific needs that hoteliers have in order to manage their services in variable seasons. In that way, we work on a monthly suscription in order to let you upgrade and downgrade depending on your needs. [Notice that we are no longer working with Paypal and moved to Stripe to facilitate and make easier to you Clerk’s payment.] […]

Why Clerk is a safe system for my hotel?

In Clerk, all your data, reports and your client’s personal information is protected by the safest web security technology. Our services related to security are powered by worldwide recognized and trustable companies to guarantee your business security. Clerk works with the following systems to guarantee your info is safe. Amazon Web Services: As a cloud computing […]

What happens if I delete my Clerk account?

You can delete your account when you want to. All your information also will be erased and there’s no turning back to rescue your hotel data. To do so, you need to go to the “Account” tab and click on the red link “Delete account” If you’re not sure of this dangerous decision, know that […]

When can I stop paying Clerk?

You can stop paying when you want to. With Clerk you’re not tied to especial conditions. Know that if you stop paying or your credit card is having problems to process your fee you will be transfer to a “Frozen” mode. You will have 30 days before all your information and configuration is deleted. During […]

When should I upgrade my Clerk plan?

The plans flexibility related to the flow of sales from your hotel, is one of the main Clerk advantages. You can change your plan whenever you want depending on your accommodation activity. The idea is that you pay what you use. We recommend you to upgrade your plan as soon as you feel like reservations are […]

What does Clerk do with my credit card information?

Every new user in Clerk should accept our Terms and Conditions to start using the service. As our users, we have duties and obligations to accomplish as well, most of them related to our clients privacy and sensitive online data security as the monthly payment is. Clerk’s four features that proves our commitment with our customers […]

How does Clerk payment work?

All our customers have to start in Clerk with a Free Trial period because we want you to test our product and deliberate that you really want to got to the next level with your business. For that matter you have 30 days to leverage all your establishment from the front desk to the room […]

Which are Clerk plans and how they differ?

Clerk has 4 different types of plans created to fit your business needs. They differ depending on the features you want to add and the quantity of reservations you need each month. The more basic plan comes with : PMS Booking Engines Web and Facebook TripConnect You can add to your plan a website and/or […]

Keep your Clerk account payment and information safe

Every time you manage online system you need to be careful about, at least, two main issues: your payment data and your personal information. In the case of Clerk your account integrates sensitive information about finances and customers. Here are some tips to secure your account: Passwords: be creative. If you believe nobody will think […]