How to activate TripConnect on your Hotel

Posted on 03 Apr 2014 by Claudia C. | Filed under Distribución, Hotel Technology, Marketing, redes sociales, Tutorials

If you wish to activate TripAdvisor’s new tool to appear on the Hotel Price Comparison search of the world’s biggest traveler community you need to complete the following inquiries and have a Clerk account!

  1. Go to your TripAdvisor account and search for the Management Center and sign up for TripConnect – then read, acknowledge and accept the TripConnect terms and conditions.
  2. You need to have a current paid subscription with TripAdvisor, called Business Listing
  3. Connect your TripConnect certified Booking Engine – Clerk is a Premium Partner!
  4. Have a nice and functional website.

Make sure you completed all your Clerk account setup, so you get an automatic connection!

Beware! Even if you’ve completed the previous list you have to make investments on TripConnect to use it:

  • Having an active TripConnect campaign : You can setup campaigns whenever you want as there aren’t minimum monthly spends.
  • Your bid meets the minimum bid requirement for your property : Even if you don’t have a minimum spend each month you will have to adequate your investment depending on your TripAdvisor Profile and the current market place (current rating,  location, popularity ranking, seasonality…).

If you have doubts of the advantages of TripConnect visit this link.

Clerk is a TripAdvisor Premium Partner

tripconnect-premium partner-certified

Activate TripConnect with your Booking Engine Clerk

Posted on 03 Apr 2014 by Claudia C. | Filed under News

If you completed all TripAdvisor’s requirements to activate TripConnect, it’s time to verify your Clerk account is also configured – there are only two steps.

Go o the administration tab of your Clerk account.

1. In “Types”, check if all types of rooms are the right ones and according with the Room code, also verify the max pax number.

2. Make sure you’ve filled out all the information required by the “Hotel” option from the “Administration” tab.

Ones everything is ready, you will have to indicate your TripAdvisor’s ID property. You can find this code on your TripAdvisor’s URL profile – just look for the number next to the “d” letter.

Screen Shot 2014-04-02 at 6.21.26 PM

Daily housekeeping report

Posted on 11 Jan 2014 by Claudia C. | Filed under News

We have improved the Housekeeper report to make each day easier to organize room cleanliness for the proper care of your guests.

housekeeper button for excel download

In addition to filtering the Bookings from the reservation tab, you can now inone click download an Excel document the day’s Check-in and Check-outs. You will easily edit the information you require and to finally send to print if you like to. The difference with the passenger list is that  guests who are currently  staying in the hotel are left out.

excel de check-in hotel

The Excel document has two pages, one corresponding to the check-ins and other day to day check-outs.

Renewed status for Managers and more efficient sales report for Owners

Posted on 11 Jan 2014 by Claudia C. | Filed under News

At all times we are improving the various tools that Clerk offers by making them more user-friendly or by adding features that our customers request.

This time we have worked on the information delivered to the different type of users each account has (Owner, Manager and Clerk) to provide the right information according to the type of role of account’s users.

Now the managers, but not the Clerks, will have access to the renovated Status that comes with new information and a more user friendly design. Also, this new tool will permit reviewing earns from previous days, today or future ones* (based on earns registered by planned Ckeck-outs on each date).

earning status hotel of the day

For account owners, in addition to the “Status” view there is a new reporting tool that will help them to calculate earnings from a time range. Also, there is the possibility to download the detail of that time range into an, Excel in order to know more about each day rooms or services revenue * (Submitted range of time can be up to 12 months until two days prior to “todays” date.

These are the new tools that will improve and automate your hotel data better and respecting privacy matters at the same time by filtering the type of user.

(Español) Encuentros Hoteleros en Villarrica Pucón

Posted on 10 Dec 2013 by jbarahona | Filed under Encuentros Hoteleros